OnceOver

For rights holders

If you believe something on OnceOver infringes your copyright or other rights, write to us. Here is what we publish, where it comes from, what to put in a claim and what we do with it.

What we publish

  • The pages and texts of this site.
  • In the search: flight prices, routes and links to ticket sellers and airlines. Airlines and sellers are named in words; we show no logos.
  • A map of routes drawn from open data.
  • Nothing people send us is published: messages from the form and shortlists are not public.

Where the data come from

  • The map: Natural Earth (public domain), in the world-atlas edition (ISC licence).
  • The route network: airline-route-data by Jonty on GitHub; its publisher states no licence.
  • Airport and city reference data and cached prices: Travelpayouts, under its partner terms.
  • The font: Onest, under the SIL Open Font License 1.1.
  • Prices and links to sellers: results of public flight searches that we receive through data partners.

If you publish one of these sources and want something removed or credited differently, write to us the same way.

What to put in the claim

  1. How to address you, and an e-mail address for our reply.
  2. Which work or other object of your rights it is about.
  3. The address of the page on our site where it is used.
  4. Why the rights are yours: for example, you are the author, hold an exclusive licence or act for the rights holder.
  5. That you have not permitted this use.
  6. That what you write is accurate and given in good faith.

We do not ask for passport details

Where to send it

Through the contact form, with the subject “Rights holder’s claim”: open the form

To send a claim on paper, ask through the same form and we will give you our postal address.

The operator of the site is named in the privacy policy: Privacy policy

What we do

  1. We confirm that we have received the claim.
  2. Within 24 hours of receiving it, we take the material down, without waiting for the outcome of our review.
  3. If details are missing, we ask for them once, within 24 hours; the 24 hours then count from receiving them.
  4. Within 5 working days we tell you the outcome and the reasons for it.
  5. We keep the claim and the correspondence on it for 3 years after its last message, then delete them.

On what basis

We handle claims under the law that applies to the material. A precise and substantiated claim is enough for us to act, and we act on it promptly, in the order above. Writing to us does not limit your right to go to court or to a competent authority.